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About Us

Who are we?

We are Big Red House, the regions online estate and letting agency. Introducing the region to a new breed of estate and letting agency - A personal service at a low cost fixed fee.

We do not operate like a Traditional High street agent nor are we just another online agent; we've taken the most important elements of both and merged them together to deliver a high quality personable service whilst using our unique web based marketing.

We offer our clients a great alternative for selling their property; and are also considered to be one of the area's most capable letting agents.

Our history...

We have over 20 years estate agency experience within our team and currently manage hundreds of let properties across the region....and we're growing fast. We've had great success when we first entered the residential sales market  - the first house we sold, only took 9 days and had previously been on the market for 9 months with a major UK High Street agency.

We have made a conscious effort to remove paperwork from the entire process by integrating our systems with the latest web technology - which not only makes it easier for our clients to access their documents at any time but also helps the environment.

What makes us different?

Many agencies opt to advertise their properties in the local newspapers; unfortunately this is because it's what they have always done and not necessarily because it's the right thing marketing to do.

Research has shown that over 90% of people search online when looking to buy or rent a property therefore Big Red House ensure that all our properties receive maximum exposure on the UKs leading property portals as well as continually driving traffic to our website through innovative online and offline marketing campaigns.

3 Main differences between us and a traditional high street estate agent...

  1. We charge a fixed fee with no hidden extras or commission
  2. We don't have expensive High Street shops or a big fleet of fancy cars - 90% of our work is online therefore we have low overheads. Passing our savings on you the customer
  3. We combine our online marketing expertise with a personal face to face service - giving the customer the very best value for money

Online doesn't mean faceless...

We're real people and still arrange all viewing appointments, visit clients and undertake price negotiations on the client's behalf. Plus, once a buyer has been found we handle all the usual paperwork right through to completion.

How much can we save the region?

Our pricing structure has realigned the value in the estate and letting agency practice and allows our customers the opportunity to sell or let their property at a considerably lower fee than the traditional high street agent, without compromising on service.

With upfront and honest fixed fees and zero commission fees - the savings can reach thousands of pounds depending on the market value of the property or how many properties we manage on the landlord's behalf.

For a better calculation of how much Big Red House can save the region - check out the selling and landlord pages on our site.

Our Customer Pledge...

At Big Red House we will always work with the following values in mind

  1. To be open and honest with all our customers about the services they need.

  2. To provide a transparent and ethical pricing structure reflective of the services provided and not derived from the value of the asset.

  3. We will always provide a local and personable service.

  4. To continually lead the way through innovation, introducing technology to enhance our customers experience.

  5. To continually ensure that our business practice does not have a detrimental effect on the environment.

  6. To provide unparalleled customer value.

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