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The Letting Process

Letting a property is very simple with Big Red House. If you spot one of our To Let boards whilst you are out and about or you have found one of our properties on our website or the many property portals that we advertise on, the first step for you to take is to simply request a viewing by either calling us on 0800 612 7977 or requesting a viewing via our website.

Once you have viewed a property and you have decided that it's the right property for you, all you need to do next is follow our simple step by step guide below:


Pay your £99 application fee per applicant (that are over 18 and to be named on the tenancy agreement). You will also need to complete a Big Red House application, which forms an agreement between you and Big Red House and which also provides us with the necessary information to carry out a credit and reference check on all applicants. At this point we will stop any further viewings and proceed with your application.

As Big Red House is a registered Estate Agent we will also require copies of the listed documents below:

  • One form of photo ID; this can be a passport, driving license or Identity card

  • Evidence of current proof of address

  • Last 3 months original bank statements (this is for an affordability check)

  • Proof of National Insurance Number

  • Address, contact name and number of current employer, current landlord or agent. You will need to provide address and contact details of at least 3 years of previous addresses.

  • You will also require a bank account to pay your rent from (if you do not have a current bank account, please discuss this with us prior to application as we may be able to assist you with this).


If your application is successful we will then ask you to pay the agreed bond on the property. Once this payment has cleared we will transfer the monies to one of the recognised deposit schemes and begin works on preparing the property and your tenancy documents.


At this stage we will begin preparing your tenancy pack. This pack will contain such things as your tenancy agreement, deposit certificate, utilities details and inventory. Once complete, we shall contact you to arrange for you to sign your tenancy agreement and any other documentation that is applicable. If you are in receipt of a subsidy or Local Housing Allowance Contributions (Housing Benefits) you will need to bring a new claim form with you to be signed by us. Your claim form will need to be submitted to your Local Housing Benefits department to be processed. We will require either a receipt from yourself or telephone conversation from the Local Housing Benefit department to confirm that your form has been submitted. Please note we cannot finalise your move in date until this has been done.


Providing steps 1 - 3 have been successfully completed a representative from Big Red House will meet you at the property on the agreed date and time. On the day of your check in you will be required to sign your inventory and you may be required to complete any other outstanding or other applicable documents. The inventory will be undertaken and completed prior to your check in day. Your new tenant pack and property keys can then be handed over to you.


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